Infinity Information & Apps Dev Co., Ltd
Tools used:
Figma
JIRA
Notion
Draw.io
GSuites
WPS Office
Infinity is a small-sized Tech startup based in Cambodia with worldwide client based mostly in Hong Kong, Taiwan, Thailand, and Vietnam. The recent product that I helped to create and manage is a Financial app for digital currency trading.
My responsibilities including but not limited to :
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Set up and managed product development processes and procedures.
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Created SOPs for all aspects of the product development process.
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Gathered and analyzed user feedback to improve the product.
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Created prototypes, wireframes, and product demos.
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Coordinated with cross-functional teams to deliver products on time and within budget.
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Managed customer service, translation, and security.
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Provided training and support to the team.
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Piloted projects and implemented new processes.
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Used agile project management.
Here are few of projects and products I have done & launched.
DIGITAL CURRENCY EXCHANGE
Product Manager cum Project Manager
A digital currency exchange that allows users to buy, sell, and trade digital currencies. It supports P2P, B2C trading, fiat and crypto deposits/withdrawals, and digital currency transfers. It also offers payment gateway services for merchants.
TRANSLATION LANGUAGE CENTER
Project Manager
A translation language center that provides a centralized location for managing translations for projects across all platforms, including mobile apps, web apps, admin consoles, and landing pages. The center allows users to easily create, manage, and track translations, as well as collaborate with other users on translations.
Note: Back-end project and for internal use only
AUTHENTICATION SERVICE CENTER
Project Manager
An authentication service center that provides a single point of authentication for all projects within the company. It is hosted in-house, which gives businesses more control over their authentication data and security.
WALLET MANAGEMENT SYSTEM
Project Manager
A wallet management service that provides a centralized location for managing wallets for projects across all platform. The service allows users to easily create, manage, and track wallets, as well as to generate reports on transactions, ledgers, account statements, and audit logs.
Note: Back-end project
CHAT BOT & CUSTOMER MANAGEMENT SYSTEM
Product Manager cum Project Manager
An in-house chatbot that can be used to automate customer service tasks, such as answering questions, resolving issues, and creating tickets. The chatbot can be integrated with ticketing systems to provide a seamless experience for customers and agents.
